1. Are your mats hard or flexible? Our
chair mats are a clear flexible vinyl. They range in
thickness from approx. 1/8" - 3/8". Being that the
mats are vinyl they may tend to dimple where your
chair sits so it's very important to choose the
proper thickness. The thicker your carpet & pad, the
thicker your mat needs to be as noted in the
material selection guide section of the web site. We
cannot guarantee you that the mat won't dimple but
you reduce the chance of it dimpling by selecting
the proper mat.
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2. What are the difference between the Glass
clear and the regular classic vinyl? The primary
difference is the glass clear does not have a
textured surface. All of our other chair mats do.
The Glass Clear looks very nice in the beginning but
because the surface is not textured they tend to
show wear and scratches quicker. You can view photos
of the mats but going to our Product photo's page.
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3. How thick are your mats? We have 4
different thicknesses ranging from approx. 1/8"
thick for low pile carpet glued to the floor to
approx.3/8" thick for deep pile carpet with pad.
Please see our material selection guide to select
the proper thickness for you.
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4. How are your mats shipped? In the
Houston Metro area we ship them via our truck. We
roll them and ship them VIA UPS ground to reduce the
shipping cost. In some situations and if requested
by you we can ship orders of 10 or more flat on a
pallet. These mats are shipped via common carrier
and the delivery address will need to have a loading
dock. There may be additional cost for shipping
smaller or single mats orders this way .
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5. Do your prices include shipping charges?Yes,
In the Houston Metro area only. Otherwise we ship
via UPS or common carrier prepaid and ADD.
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6. How long will it take for me to receive my
mat? Most orders ship within 3-5 working days.
Please visit the delivery info link to see the
transit time to your state from Texas.
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7. How do I order a mat? Contact us to
set up an account.
CleanGrEn, Inc.
5005 South Ash Avenue, Suite A-4
Tempe, AZ 85282
Phone: 480-820-1073
Fax: 480-820-1079
Email:
millicareadminaz@rni.net
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8. What is a Vent A Mat? This process
perforates the mat to allow it to breath in those
situations where the floor under your mat was not
properly sealed and allows moisture gathers. The
following materials can be modified with the Vent A
Mat process. The .190 classic vinyls, .195 +/-10%
classic vinyls and .250 mil +/-10% classic vinyl's.
No warranty offered
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9. Can I get a bevel edge on my mat? Yes
beveling is available on all chair mats.
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10. Can I order a mat cut different than one
of your standard patterns? Yes just fax us the
drawing with dimensions and include the material you
want it cut out of as well as the zip code it's
shipping to. Fax# (480) 820-1079
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11. What's your fax#? (480) 820-1079
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